Hawker´s tray manufactory
Vaalser Str. 97
52074 Aachen
Deutschland
Frequently asked questions
Custom fabrication
Special manufacturing and customization ▾
Custom Manufacturing
Custom Size Adjustments
Custom manufacturing in the form of size adjustments to our standard models is possible. The maximum number of 3 compartments in the selection can be extended upon request, and their position can also be adjusted.
Customization Through Foiling
Individualization is possible through foiling (printed adhesive film 1-4c) of the surfaces. Depending on the model, both the outer surfaces of the hawkers' trays and the inner back side are suitable.
Special Paint Finishes
If you don't find what you need in our standard color palette for the hawker's tray coating, you can use the special single or multi-color paint finish option.
Ordering Process for Special Paint Finishes
Select your desired hawker's tray with the special paint finish option. Additionally, add the single or multi-color product to your cart, specifying your RAL Classic number. You can find the special paint finish product under Accessories.
Availability of our products
Will the hawker´s tray be shipped immediately after the purchase or receipt of payment? ▾
Production Times for Our Hawkers´ Trays
All our models have a specified production time.
The production time starts from order receipt or after payment confirmation for prepayment by bank transfer. It applies for order quantities up to 5 aprons.
You can find this information on each product page.
If you need more than 5 pieces by a specific date, please email us to inquire about the production time.
Important Production Notes
Standard production times apply for orders up to 5 units
Custom orders may require longer production times
Express production, depending on workload, available on request
Planning Tip
When planning your event, please consider both the production time and shipping duration, which may vary depending on the destination.
I need the tray by a specific date, is that possible? ▾
Please contact us for clarification.
Delivery Time
How long does shipping take? ▾
Shipping Information
Shipping is done via insured DHL parcel
National
For domestic standard shipping, DHL indicates 1-3 working days. These are estimates and may vary. We cannot guarantee a maximum shipping time of 3 working days as this is the responsibility of DHL.
International
Shipping times to other countries can vary significantly. For example:
AT = 3 - 5 business days
CH = 5 - 9 business days
If you have any uncertainties, please contact us.
Do you offer express shipping? ▾
Express Shipping & Collection Options
Express Shipping (domestic)
You can arrange express shipping with us by phone or email after consultation.
The costs will be communicated to you. We do not offer express shipping internationally.
Collection by Courier
You can also have goods collected by a courier of your choice after scheduling an appointment.
For express shipping or collection, please contact us in advance.